Our Mission
To make booking a licensed, safe taxi as simple as sending a message — for a single passenger heading to Southampton Airport or a corporate team coordinating 200 rides a week across the UK. Same standard. Same price. Every time.
About Licensed Taxi
We started in Southampton.
We started in Southampton.
We're building something bigger.
Licensed Taxi was founded on a simple belief: every passenger in the UK deserves a licensed, fairly priced, professionally driven taxi — bookable in seconds, trackable in real time and backed by a team that answers the phone. No surge pricing. No unvetted drivers. No surprises.
Today we serve individual passengers, NHS trusts, corporate travel teams and local authorities — all from our base in Southampton, all to the same standard.
650+
UK zones served
250+
Corporate & NHS partners
98%
On-time pickup rate
4.9/5
Verified passenger rating
What drives us
Mission, Vision & Values
Our Vision
A UK where every passenger — whether a commuter, a hospital patient, a school child or a business traveller — can access a fully licensed, fairly priced taxi in under 60 seconds, from any device, in any postcode we serve.
Our Values
Transparency in pricing. Accountability in every booking. Respect for every driver on our network. These aren't wall posters — they're the decisions we make daily when something goes wrong and no one is watching.
How we operate
Four principles we never compromise on
These aren't marketing lines. They're the decisions we make every day — in our control room, in our driver onboarding and in our pricing engine.
Safety, not just compliance
Every driver holds a valid council licence, enhanced DBS clearance and full insurance — and we monitor expiry dates continuously, not just at sign-up. Compliance is the floor, not the ceiling.
Honest pricing, always
We show you the fare before you book — not after you arrive. No surge multipliers, no rounding up, no hidden fees. What you see at booking is what leaves your account. Full stop.
The passenger comes first
We serve airlines, NHS trusts and FTSE companies — but we were built for the individual passenger. Every feature and every product decision starts with one question: does this make the ride better?
Responsible growth
We prioritise electric and hybrid vehicles across our network, provide verified CO₂ per trip, and reinvest in local communities where we operate. Growth that leaves things better than we found them.
Our story
How Licensed Taxi grew from a Southampton startup to a UK network
The Beginning
Founded in Southampton
Licensed Taxi was founded with a straightforward frustration: booking a licensed, trustworthy taxi in the UK was harder than it should be. Surge pricing, cash-only rides and unvetted drivers were the norm. We set out to fix that.
Early Growth
South Coast network established
We built our first driver network across Southampton, Winchester, Fareham and the New Forest — focusing on airport transfers and corporate accounts. Our first NHS trust partnership followed shortly after.
Going Digital
Platform & app launched
We launched the Licensed Taxi booking platform — web, iOS and Android — with real-time tracking, upfront fares and WhatsApp booking. Every channel connected to one dispatch engine, one pricing model, one standard.
Expanding UK-Wide
600+ zones and growing
Our network expanded beyond the South Coast into the Midlands, London Airports and beyond. Today we cover 650+ UK towns, airports and ports — with the same fixed-fare promise in every postcode we serve.
Today
Trusted by 250+ organisations
Corporate accounts, NHS trusts, local councils and public-sector bodies rely on Licensed Taxi for daily ground transport. Still from our Southampton base, still obsessed with the same things we started with.
Why Licensed Taxi
What makes us different from a transport broker
Most managed transport companies sit between you and a network of third-party suppliers — adding coordination and cost. We built our own driver network, our own dispatch technology and our own control room. That's why our numbers look different.
We dispatch to our own vetted driver fleet — not a chain of third-party brokers. Faster ETAs, clearer accountability, no middleman markup.
Our Southampton-based command centre manages every live booking — monitoring flight delays, reassigning drivers and resolving disruptions in real time.
We have never applied surge pricing. Not on New Year's Eve, not during rail strikes, not on bank holidays. Your fare is agreed at booking — not at drop-off.
Monitored in real time across every zone. When we fall short, our service recovery team is proactively notified before the passenger even picks up their phone.
Ready to move your passengers better?
Whether you need a single airport transfer or a managed account for 500 employees, our team is available 24/7. Southampton-based. UK-wide. Always on time.